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Who is your Caretaker?
Your Caretaker is Walther Fränkel. You can contact him for problems/questions concerning cleaning, repairs, service, safety and well being.
Where is his office located?
His office is located at Rode Kruislaan 1300
When are his office hours?
From November 9th 2009, his office hours are on Monday, Wednesday and Friday from 09:00 till 10:00 a.m.
Outside office hours?
You can reach him by sending an email to shortstay@dekey.nl or call +31 20 621 43 33 and ask them to put you through with your Caretaker.
Urgent technical problem outside office hours?
Please call +31 20 621 43 33, please do not hang up when you hear a recorded voice, but press 1 at the end of the message.
Please note that contacting an external company ouitside office hours is on your own expense
Laundry
The washing facilities are in the back of the building of tower 1100. The washing machines and drier are available from 09:00 until 17:30
Please note that the price for washing is €3,50 and for drying is €2,50
These prices are subject to alteration
Garbage
You can put your garbage in the garbage containers on the ground floor next to the entrance of your building.
Bicycle storageThere is a storage room for bicycles on the ground floor.
By order of the fire department, we ask you to never put your bicycle in the hallway, central entrance or staircase. Your bicycle will be removed. Internet, Television and PhoneInternet
You have a wired glass fibre connection with an average speed of 10 MB/s. In order to connect to the internet, you have to put the cable (patch not crossed) in the wall-outlet found in the room. You don't need a username or password.
Note! De Key/Short Stay Facilities advises you to use a surge protector for all sensitive electrical devices. De Key/Short Stay Facilities cannot be held responsible for damages to any equipment due to voltage spikes.
Television and Phone
There is no active connection in the room. Public TransportWhere can I buy tickets for the public transport in Amsterdam?
Please go to GVB Tickets & Info at the Stationsplein (Station Square), opposite of the Centraal Station, here you can find tickets en floor plans of all tram/train and subway routes in and around Amsterdam.
Public transport at night
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